We offer multiple shipping methods to cater to your preferences and needs. These may include standard shipping, expedited shipping, and international shipping options. The cost of shipping will depend on the purchase amount, the method selected, and the delivery location.

For domestic standard shipping (3–7 business days)
$7.95 for orders under $150.
Free for orders over $150

For domestic expedited shipping (2–3 business days):
$19.95 for orders under $250.
Free for orders over $250

For Vietnam
$9.95 for orders under $350
Free for orders from $350 to $1,000
Please contact us via email at info@purecollagenco.com for orders over $1,000.

For international shipping inquiries: please contact us at info@purecollagenco.com or +1 (714) 975-9865 for more information.

Due to the nature of our products and our commitment to maintaining strict hygiene standards for all our customers, we have implemented a strict 'No Return Acceptable' policy.

We encourage customers to review product details and specifications carefully before making a purchase decision. We appreciate your understanding and cooperation in adhering to our policy.

To track your order, please use the tracking number provided in your shipping notification email to track your shipment. Simply copy the tracking number and paste it into the tracking tool on the courier's website.

We understand that unforeseen circumstances may occur during transit that could result in damaged or faulty products. Please reach out to our customer service team via email at info@purecollagenco.com. We are committed to resolving the issue promptly.

It's clinically proven to provide noticeable improvements in your skin's hydration, radiance, and firmness in just 6 weeks, with dramatic results after 12 weeks. For faster results, we recommend taking two servings a day.

Research shows that if you stop taking the supplement completely, the benefits will slowly disappear, and your skin will return to its original state.

No. Our marine collagen peptides do not contain any additives or unnatural ingredients. Our collagen is 100% pure, fat-free, sugar-free, gluten-free, and dairy-free. We also do not use genetically modified organisms (GMOs).

Yes! Our marine collagen products undergo third-party lab testing for heavy metals, microbial contaminants, and allergens and are produced in a GMP-certified facility.

Wild-caught fish, caught from their natural habitats in the cold, fresh, pristine waters of the ocean, are free from undesirable antibiotics, hormones, and harmful contaminants. In contrast, antibiotics and other chemicals are typically used to control diseases and parasites in farm-raised fish environments. The presence of these substances in farm-raised fish collagen can have a negative effect on the purity and efficacy of the collagen product.

Collagen plays an important role in bone mass. Collagen supplementation may help improve bone mass density and prevent osteoarthritis and osteoporosis.

While marine collagen is generally safe for most people, individuals with known allergies to fish or seafood should avoid marine collagen to prevent allergic reactions. Additionally, those following a vegetarian or vegan diet may choose to avoid marine collagen due to its animal-derived source. People with specific medical conditions, such as kidney disease, liver disease, or metabolic disorders that affect amino acid metabolism, should consult with a healthcare provider before taking marine collagen.